Since MetLife Pet Insurance launched its filing in 2021 it has not instituted rate increases. This means policyholders maintained the same rates (outside of normal factors such as age or medical trends), for three policy renewal terms. Since its launch in 2021, the climate in veterinary medicine has changed significantly and MetLife Pet has observed veterinary inflation of as much as 16% with each passing year. To better align its premiums and to be able to continue offering industry leading benefits, MetLife Pet Insurance has updated its rate filing which has caused some adjustments to the pet rates. MetLife Pet understands that rate increases can be challenging, and they want to assure you that this decision was made after careful consideration. MetLife Pet's commitment to exceptional care and service remains our top priority. 

Current policyholders will not see the impact of the rate increase until their next renewal period. As always, policyholders will have the flexibility to adjust their plan -- annual limit, deductible, and coinsurance -- at the time of renewal to be sure they have the best plan for their family situation and their pet's needs. 

Prior to their renewal date, all policyholders will receive an email from MetLife Pet Insurance notifying them of any rate change.  Where available, policyholders will receive their emailed renewal notice with personalized features providing additional renewal options to update their rate. 

We appreciate your understanding and continued trust in us

¹Coverage issued by Metropolitan General Insurance Company (“MetGen”), a Rhode Island insurance company, headquartered at 700 Quaker Lane, Warwick, RI 02886, and Independence American Insurance Company (“IAIC”), a Delaware insurance company, headquartered at 11333 N Scottsdale Rd, Ste 1 60, Scottsdale, AZ 85454. Coverage subject to restrictions, exclusions and limitations and application is subject to underwriting review. See policy or contact MetLife Pet Insurance Solutions LLC (“MetLife Pet”) for complete details. MetLife Pet is the policy administrator. The entity may operate under an alternate, assumed, or fictitious name in certain jurisdictions, including MetLife Pet Insurance Services LLC (New York and Minnesota) and MetLife Pet Insurance Solutions Agency LLC (Illinois).

²Reimbursement options include: 70%, 80% and 90% and a 50% option for MetGen policies and a 65% option for IAIC policies only. Pet age restrictions may apply.

³Based on a January 2023 review of publicly available summary information. Competitors did not furnish copies of their policies for review. If you have questions about a particular competitor's policy or coverage, please contact them or their representative directly.

⁴When using multiple discounts, discounts cannot exceed 30%. Each discount may not be available in all states. Please contact MetLife Pet for further details.

⁵For IAIC policies, optional Preventive Care coverage is based on a Schedule of Benefits. For MetGen policies, optional Preventive Care coverage is included in the annual limit.

⁶ MetLife Pet Insurance Solutions LLC (fka “PetFirst Healthcare, LLC”), a MetLife company, has over 15 years of experience serving pet parents.

⁷80% of claims are processed within 10 days or less.

⁸Annual limit options range from $1,000 - $25,000 in $1,000 increments.

⁹Deductible options range include: $0 - $750 in $50 increments and $1,000, $1,250, $1,500, $2,000 and $2,500.